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Damo Consulting - The Big Unlock - Podcast - Ep 173 - Mike Hughes
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In this episode, Michael Hughes, Senior EVP, Chief Transformation and Innovation Officer at United Church Homes, shares how the organization is reshaping the future of senior living. Moving beyond a traditional housing-first model, United Church Homes is leading a shift toward a wellness-first approach that prioritizes health, dignity, and independence for older adults. 

With more than 100 communities across 15 states, the organization is leveraging scalable, data-driven strategies to support aging in place, particularly for vulnerable populations. Mike explains how understanding and addressing social determinants of health (SDOH) is key to improving outcomes, and how machine learning is helping evaluate the impact of non-clinical interventions in real-world settings.

From transitioning fall detection to fall prevention, to exploring lightweight sensor technologies, Mike emphasizes the importance of proactive care and personal motivation in sustaining long-term wellness. He also introduces the organization’s Entrepreneur-in-Residence (EIR) program—a unique initiative that brings innovators into senior communities to co-create human-centered solutions rooted in real-life experience. Take a listen.

About Our Guest

Mike Hughes

Mike is the Senior EVP, Chief Transformation and Innovation Officer at United Church Homes (UCH) – non-profit provider of housing and services that support the health and wellness of older adults no matter where they call home. In his role, Mike leads the development of new product and service offerings using Human Centered Design principles that take a ‘problem first’ approach to investigation. Mike also oversees all innovation pilots at UCH as well as the development of its online platforms.

Prior to joining UCH, Mike held executive leadership positions in the home care space and with AARP where he developed supportive programs for family caregivers and worked to integrate non-clinical supportive care into managed care programs.

As a passionate advocate for older Americans, Mike champions common sense, practical approaches to engagement – recognizing the harmful effects of ageism when it comes to self-management and one’s potential to age independently at home. He frequently champions the opportunity to measure the impacts of motivation, engagement, health literacy, community and spiritual wellness within patient-centered care models.

Mike holds a BA in Economics from McMaster University and an MBA from McGill University with ongoing executive education at the Harvard School of Management, MIT and IDEO.

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About the Host

Rohit Mahajan is an entrepreneur and a leader in the information technology and software industry. His focus lies in the field of artificial intelligence and digital transformation. He has also written a book on Quantum Care, A Deep Dive into AI for Health Delivery and Research that has been published and has been trending #1 in several categories on Amazon.​

Rohit is skilled in business and IT  strategy, M&A, Sales & Marketing and Global Delivery. He holds a bachelor’s degree in Electronics and Communications Engineering, is a  Wharton School Fellow and a graduate from the Harvard Business School. ​

​Rohit is the CEO of Damo, Managing Partner and CEO of BigRio, the President at Citadel Discovery, Advisor at CarTwin, Managing Partner at C2R Tech, and Founder at BetterLungs. He has previously also worked with IBM and Wipro. He completed his executive education programs in AI in Business and Healthcare from MIT Sloan, MIT CSAIL and Harvard School of Public Health. He has completed  the Global Healthcare Leaders Program from Harvard Medical School.

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About the Legend

Paddy was the co-author of Healthcare Digital Transformation – How Consumerism, Technology and Pandemic are Accelerating the Future (Taylor &  Francis, Aug 2020), along with Edward W. Marx. Paddy was also the author of the best-selling book The Big Unlock – Harnessing Data and Growing Digital Health Businesses in a Value-based Care Era (Archway Publishing, 2017). He was the host of the highly subscribed The Big Unlock podcast on digital transformation in healthcare featuring C-level executives from the healthcare and technology sectors. He was widely published and had a by-lined column in CIO Magazine and other respected industry publications.