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In this episode, Michael Marchant, Director of Digital Applications at Sutter Health, shares his expert perspective on how interoperability and AI are reshaping the future of healthcare. He discusses the promise of TEFCA (Trusted Exchange Framework and Common Agreement) in expanding data exchange beyond treatment to support broader care coordination. He also highlights California’s Data Exchange Framework as a model for equitable and inclusive health information sharing across diverse communities.
The conversation explores the real-world applications of generative AI in clinical settings, from ambient documentation to AI-powered inbox agents that reduce administrative burden and help clinicians deliver faster, more personalized care.
Michael emphasizes the importance of assistive, not autonomous, AI, spotlighting use cases where technology enhances the capabilities of care teams without replacing the human touch. Drawing on decades of experience in health IT and data policy, Michael offers a grounded yet visionary take on building scalable, interoperable, and patient-centered digital ecosystems. Take a listen.
About Our Guest
Michael Marchant is a seasoned healthcare technology executive with 30+ years of leadership experience. His expertise lies in the strategic implementation and integration of enterprise systems and workflows across diverse healthcare environments. Michael has held pivotal roles with technology vendors, government contractors, and healthcare provider organizations, providing him with a well-rounded perspective on industry challenges and opportunities.
Passionate about advancing healthcare interoperability, Michael actively contributes to shaping the future of the industry through his leadership roles in various organizations. He serves as Chair of Epic’s Care Everywhere Governing Council, Board Member for eHealth Exchange and Co-Chair of the Carequality Advisory Committee. Additionally, previously served as Co-Chair of the AAMC's Diversity and Inclusion Workgroup, two-time member of the HIMSS Interoperability Committee, member of the SDoH workgroup and Blockchain Task Force as well as several HL7 FHIR Accelerator workgroups.
Currently, Michael is the Director of Digital Applications at Sutter Health, where he leads the Sutter Community Connect and Enterprise Data Integration teams, driving innovation and collaboration to enhance patient care and data sharing.
About the Host
Rohit Mahajan is an entrepreneur and a leader in the information technology and software industry. His focus lies in the field of artificial intelligence and digital transformation. He has also written a book on Quantum Care, A Deep Dive into AI for Health Delivery and Research that has been published and has been trending #1 in several categories on Amazon.
Rohit is skilled in business and IT strategy, M&A, Sales & Marketing and Global Delivery. He holds a bachelor’s degree in Electronics and Communications Engineering, is a Wharton School Fellow and a graduate from the Harvard Business School.
Rohit is the CEO of Damo, Managing Partner and CEO of BigRio, the President at Citadel Discovery, Advisor at CarTwin, Managing Partner at C2R Tech, and Founder at BetterLungs. He has previously also worked with IBM and Wipro. He completed his executive education programs in AI in Business and Healthcare from MIT Sloan, MIT CSAIL and Harvard School of Public Health. He has completed the Global Healthcare Leaders Program from Harvard Medical School.
About the Legend
Paddy was the co-author of Healthcare Digital Transformation – How Consumerism, Technology and Pandemic are Accelerating the Future (Taylor & Francis, Aug 2020), along with Edward W. Marx. Paddy was also the author of the best-selling book The Big Unlock – Harnessing Data and Growing Digital Health Businesses in a Value-based Care Era (Archway Publishing, 2017). He was the host of the highly subscribed The Big Unlock podcast on digital transformation in healthcare featuring C-level executives from the healthcare and technology sectors. He was widely published and had a by-lined column in CIO Magazine and other respected industry publications.