Large language models (LLMs) provide a search experience that’s dramatically different from the web-browser experience. The biggest difference is this: LLMs promise to answer queries not with links, as web browsers do, but with answers. Increasingly, using apps such as ChatGPT or Perplexity, or search portals such as Google’s Search Generative Experience (now AI Overviews) or Bing’s Copilot, customers will learn about products and brands through natural-language outputs. And that process, which will be highly consultative and conversational, will create a new information pipeline that marketers need to monitor to ensure their brands are presented for relevant prompts and described accurately. The authors present three ways for marketers to rise to this challenge. HBR
Increasing surgical services revenue is a top priority for most health systems, but reliance on manual operating room scheduling and operational inefficiencies can impede these efforts.FIERCE Healthcare
Launching telemedicine from within the patient portal – which enables the health system to get electronic signoff on certain documents – is a big boon for compliance and efficiency. Healthcare IT News
Lurie Children’s Hospital has finished reactivating patient-facing systems, nearly four months after the provider first reported a network outage. Healthcare DIVE
Justin Brueck, vice president of innovation and research at Endeavor Health, shared three main reasons that technology pilots end up being unsuccessful at health systems. MedCity News
Featured Offering for The Month
GenAI Odyssey Accelerator
Chat Interactively with Your Enterprise Private Data
BigRio Odyssey Accelerator enables businesses of all sizes who want to use GenAI to transform the way they search or query enterprise data, design workflows, derive enterprise analytics, report generation, dashboards, and more, to build a proof of concept before scaling it enterprise wide. The Odyssey Accelerator allows employees and other stakeholders of the organization to connect to all enterprise knowledge, search, chat, and query, without having to expose or compromise their data to the public domain.
This IHI Lucian Leape Institute report describes three use cases for generative artificial intelligence (genAI) applications in clinical care, including a detailed review of benefits and potential risks for patient safety; recommendations and mitigation strategies; an appraisal of the impact of genAI on the patient safety field; and considerations for key groups. Institute for Healthcare Improvement
Emergency department overutilization, exacerbated comorbidities and lost productivity will drive billions in "avoidable and unnecessary expenses" should inequities in mental health access and outcomes across demographics remain addressed. FIERCE Healthcare
Its new survey of inpatient purchasing finds Epic as the only vendor to increase its net market share in 2023 – gaining 153 new hospital clients and now covering more than half of acute care multispecialty beds nationwide. Healthcare IT News
Featured Event
At the NE HIMSS 2024 Spring Conference in Norwood, MA, healthcare leaders discussed topics on:
Digital Equity and the Future of Healthcare
AI Panel: Harnessing AI Innovation in Healthcare – Transformative Applications and Future Directions
This article explores the transformative applications and future directions of AI in healthcare, focusing on key areas such as GenAI, RAG, Med LLM’s, Enterprise search, secure and private search, and multi-agent AI systems. Damo Blog
We are thrilled to announce the recipients of the 2023 DigiMTM Digital Maturity Momentum Awards, recognizing excellence and contributions to digital transformation in healthcare. These awards celebrate individuals and organizations that have demonstrated outstanding commitment, innovation, and impact in advancing digital maturity within our industry. Damo Research and Thought Leadership
Last week, we conducted the CHIME online focus group, with our esteemed CHIME healthcare provider members, discussing Enterprise AI Adoption and Governance in Healthcare. The focus was on evaluating current AI applications within healthcare systems, discussing AI’s potential to enhance operational efficiency and patient care, and addressing the challenges of data governance and security. Damo Blog
Our annual survey of the state of Enterprise AI Adoption and Governance in Healthcare Organizations, as part of our CHIME Foundation membership, is out! Download the Report. Damo Research and Insights
Will artificial intelligence take our jobs? As AI raises new fears about a jobless future, it’s helpful to consider how economists’ understanding of technology and labor has evolved. For decades, economists were relatively optimistic, and pointed out that previous waves of technology had not led to mass unemployment. But as income inequality rose in much of the world, they began to revise their theories. Newer models of technology’s effects on the labor market account for the fact that it absolutely can displace workers and lower wages. In the long run, technology does tend to raise living standards. But how soon and how broadly? That depends on two factors: Whether technologies create new jobs for people to do and whether workers have a voice in technology’s deployment. HBR
Atropos Health, founded in 2019 as a spin-out of the “Green Button” technology developed at Stanford University, developed a consultation service for doctors powered by publication-grade real-world evidence to guide clinical decisions. The technology can quickly answer clinical questions, such as which drug is most effective for certain cancer patients. FIERCE Healthcare
Centivo, a health plan that sells to self-funded employers, acquired virtual-first primary care startup Eden Health. With this acquisition, Centivo now serves more than 160 employers in all 50 states. MedCity News
Note: Some of the articles linked in this newsletter may be behind paywalls that need a subscription.
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