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August 12, 2024, Issue #271

Editor’s note

This weekly newsletter is brought to you by the Damo and BigRio research and insights team.

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Digital Health in the News

Dana-Farber Cancer Institute shares lessons on using secure LLMs

The Boston health system's director of AI operations discusses some challenges and best practices for integrating large language models into research and operational tasks while explicitly excluding direct clinical care. Healthcare IT News 

“We’re Trying to Deliver a Better Experience”: Stuart James on CHRISTUS Health’s Data Journey

In the last few years, it has become clear that artificial intelligence offers tremendous opportunities to increase efficiency and improve the experience for patients and providers. healthsystemcio.com

Adventist Health moves to Epic

Adventist Health said it will use the Epic EHR system across its 440 clinics and 28 hospitals on the West Coast and Hawaii. Kerry Heinrich, president and CEO, said the health system plans to implement the new system by the summer of 2026. Becker’s Health IT

Epic moves forward on health app interoperability

The Trusted Exchange Framework and Common Agreement directory has made it possible for consumers to clear the hurdle of joining data from multiple electronic health record (EHR) sources. And now Epic is offering new functionalities that capitalize on that fact. Healthcare IT News

Featured Offering for The Month

The DigiMTM Digital Maturity Model and Assessment

The KEY to the success of your digital transformation strategy

DigiM Model banner-2 (1)

The DigiMTM Digital Maturity Model framework guides health system leaders in prioritizing their investments based on a structured and objective benchmark of their progress against their peer group systems. The DigiMTM Assessment measures where you stand today with your digital transformation journey, benchmarks against your peers, analyzes and reviews your digital initiatives and investments, and plans for the year ahead. The online assessment tool evaluates health systems based on responses to questions covering five dimensions.

👉Learn more

 👉Request Digital Maturity Assessment ($9,900)

Insights & Research

New Survey Reveals Burnout in Clinical Labs Impacts Patient Care, Staff Safety; Optimism that Automation, AI Will Help Tackle Challenges

U.S. survey from Siemens Healthineers and The Harris Poll indicates laboratory staff are looking for greater support from automation and AI to offset negative side effects of prolonged understaffing. Siemens Healthineers

Most Physicians Are Excited About Clinical Documentation AI, Report Shows

While burnout levels may be improving slightly, physicians’ administrative burden still remains a major issue. Providers are hungry for more tools designed to simplify these tasks, namely documentation, a new report shows. MedCity News

Featured Events

genai workshop

📢 Upcoming Event Alert!

Join us at the Generative AI Workshop 2024 in Boston on Friday, September 13, 2024, at The Harvard Club of Boston. This is an exclusive, invite-only event for Healthcare C-Suite Executives and Healthcare Leaders to explore Generative AI in healthcare.

👉 Register your interest to participate.

👉 Learn more

👉 Also explore our customized in-person workshops here.

Chart of The Week

chart aug12

Source: Siemens Healthineers

Damo Thought Leadership and Media Mentions

Harnessing AI Innovation in Healthcare: Transformative Applications and Future Directions

This article explores the transformative applications and future directions of AI in healthcare, focusing on key areas such as GenAI, RAG, Med LLM’s, Enterprise search, secure and private search, and multi-agent AI systems. Damo Blog

2023 DigiMTM Digital Maturity Momentum Awards

We are thrilled to announce the recipients of the 2023 DigiMTM Digital Maturity Momentum Awards, recognizing excellence and contributions to digital transformation in healthcare. These awards celebrate individuals and organizations that have demonstrated outstanding commitment, innovation, and impact in advancing digital maturity within our industry. Damo Research and Thought Leadership

Six Trends In The Use Of Generative AI In Healthcare

Last week, we conducted the CHIME online focus group, with our esteemed CHIME healthcare provider members, discussing Enterprise AI Adoption and Governance in Healthcare. The focus was on evaluating current AI applications within healthcare systems, discussing AI’s potential to enhance operational efficiency and patient care, and addressing the challenges of data governance and security. Damo Blog

Research Report: Enterprise AI Adoption and Governance in Healthcare Organizations

Our annual survey of the state of Enterprise AI Adoption and Governance in Healthcare Organizations, as part of our CHIME Foundation membership, is out! Download the Report. Damo Research and Insights

Books Corner

rohit book
Paddy Book

Other Stuff We’re Reading

How One Major Healthcare Firm Became the Leader in Innovative AI Use

Blue Cross, Blue Shield of Michigan (BCBSM) has gone on a journey from being the least efficient user of technology in the Blue Cross system to the most efficient as measured on a technology cost per employee basis. Not only that but they have absorbed waves of new technology: cloud, new security protocols, extensive mobile support, more than 20 production AI applications and now generative AI (gen AI). Today, they also have three gen AI applications that they use and are planning on selling to other firms, all while complying with more than 700 regulatory bodies. Getting there meant undertaking a multi-year journey to renovate their core infrastructure to deal with the emerging complexity and member demands in their marketplace, while simultaneously increasing their agility. Interviews with the BCBSM management team identified seven principles that guided their actions. HBR

Do You Really Need a Chief AI Officer?

The right answer depends on the strategic importance and maturity of AI in your company. MIT Sloan Review

Note: Some of the articles linked in this newsletter may be behind paywalls that need a subscription.

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