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September 16, 2024, Issue #276

Editor’s note

This weekly newsletter is brought to you by the Damo and BigRio research and insights team.

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Digital Health in the News

Salesforce to launch pre-built AI tools for healthcare

Out-of-the-box generative artificial intelligence capabilities on Health Cloud, specific to provider operations, will be available in October through a new AI use case library. Healthcare IT News 

Introducing OpenAI o1-preview

A new series of reasoning models for solving hard problems. Available starting 9.12. Open.Ai  

Why Digital Health Startups Should Start Thinking About Their Reimbursement Pathway Earlier

Some of the most difficult processes for digital health startups to navigate are those related to reimbursement and coding. Startups will often need to create entirely new codes for their products, so they should start thinking about this sooner rather than later, experts said at a recent conference. MedCity News

Healthcare leaders offer perspective on AI procurement challenges

advice on procuring artificial intelligence filled the better part of a morning at last week's 2024 HIMSS AI in Healthcare Forum, where digital health leaders compared notes on how to separate signal from noise. Healthcare IT News

This Week in The Big Unlock Podcast

season5-ep144-SM1-04

 In this episode, David Brenner, Director of Clinical Informatics, Crystal Clinic Orthopaedic Center, discusses his journey into informatics and healthcare, the clinic’s expansion plan, their digital initiatives, role of AI in healthcare, evolving technologies, and patient expectations. ­­

 👉Listen now  

 👉The Big Unlock Podcast Archives 

Featured Offering for The Month

Digital Transformation Consulting for Health Systems

Design, Develop, and Implement Enterprise Digital Strategy and Roadmap

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Digital Transformation is about reimagining and digitalizing your business processes to improve consumer experience, reduce cost, and increase operational efficiency.

Enable and accelerate your digital transformation journeys in healthcare with Damo:

  • Over six years of experience in digital transformation consulting. 
  • We use proprietary frameworks and tools that are tried and proven with successful implementations at leading healthcare organizations. 
  • 2022 KLAS First Look report evaluated Damo Consulting’s client experience and overall customer satisfaction for organizations that have engaged with Damo on digital transformation projects as over 90%.

👉Learn More

👉Contact us

Insights & Research

Pharmacy Benefit Manager Market Concentration for Prescriptions Filled at US Retail Pharmacies

A new study suggests that major pharmacy benefit managers may be focusing on specific payer segments in a bid to maintain strong market share. The analysis, released in the Journal of the American Medical Association, finds that CVS Health's Caremark holds the largest market share overall in the PBM space. Fierce Healthcare

AMA study: The 4 largest PBMs control 70% of the market nationally

The four largest pharmacy benefit managers in the U.S. control 70% of the national market, and most regional PBM markets are highly concentrated, according to new data from the American Medical Association (AMA). Fierce Healthcare

Featured Events

Dallas
Boston

Snapshots from our Generative AI Workshops in Dallas and in Boston. 

👉 Also explore our customized in-person workshops here.

Damo Thought Leadership and Media Mentions

NEW! From Assessment to Action: How BigRio’s Cloud Consulting Services Transformed a Top Global Business School

This case study showcases BigRio’s ability to leverage its expertise in cloud technologies and project management to support one of the world’s leading business schools in achieving its Digital Transformation objectives. The business school could reduce its cloud expenditures without compromising performance or scalability by optimizing resource allocation and eliminating underutilized services. The project provided a well-defined cloud strategy and a comprehensive two-to-five-year roadmap for future growth. BigRio Case Study

UPDATED! Assessing Digital Maturity: The DigiMTM Digital Maturity Model for Health Systems

The DigiMTM Digital Maturity Model is now a 5-stage model, with Model 5 being the highest level of maturity. Health systems in Model 5 of Damo’s DigiMTM model aim to build state-of-the-art facilities by designing digital solutions and patient experiences built with artificial intelligence or generative AI. White Paper

How Damo Helped An Integrated Not-For-Profit Healthcare Delivery System Develop Four Enterprise Patient Journey Maps In Three Months

A large not-for-profit integrated healthcare delivery system on the East Coast focuses on innovation and creating exemplary healthcare experiences. Damo has been a long-time advisory partner and understands the health system’s strategic vision well. Damo Consultants knew the health system’s in-flight work towards improving their patient experience. As such, the health system engaged Damo in identifying the first set of journey maps that should be developed at an enterprise level and then prioritized and developed the first four maps. Case Study

From Assessment to Action: How BigRio’s Cloud Consulting Services Transformed a Top Global Business School

This case study showcases BigRio’s ability to leverage its cloud technologies and project management expertise to support one of the world’s leading business schools in achieving its Digital Transformation objectives. (BigRio acquired Damo in September 2023) . Case Study

Books Corner

rohit book
Paddy Book

Other Stuff We’re Reading

Reality Check: Generative AI’s Impact on Work

Research finds that companies have been slow to adopt generative AI and that the technology’s labor impacts have not been widely felt. MIT Sloan Review

How CEOs Are Using Gen AI for Strategic Planning

For business leaders, especially at relatively small companies, the idea of applying gen AI to strategic planning is mouthwatering. This article explores the potential and limits of AI in helping such companies chart their strategies. HBR

The Rise Of Health Care Consolidation And What To Do About It

annual health care spending per capita in the US increased from $8,877 to $13,493 between 2012 and 2022. A health care system that once relied on fair competition to constrain prices, improve quality, drive innovation, and ensure patient access has become highly concentrated. Health Affairs

Digital Health Funding and M&A

Habitat Health secures $50M, plans to open first PACE center with Kaiser Permanente next year

Habitat Health, an organization founded last year to provide care support to older adults at home, secured $50 million in capital from investors Town Hall Ventures, New Enterprise Associates and Kaiser Permanente. Fierce Healthcare

Note: Some of the articles linked in this newsletter may be behind paywalls that need a subscription.

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